pd99 Platform Terms and Conditions

The terms used in these terms and conditions are defined below. These definitions apply with the same meaning throughout the entire document.

• "Platform" refers to pd99's website, mobile interface, and all services provided through them.
• "User" or "You" refers to any person registered with pd99 or using the platform.
• "Account" refers to a user's registered profile on the platform.
• "Balance" refers to the total funds (both real and bonus) held in a user's account.
• "Bonus" refers to any promotional credit or reward granted by pd99.
• "Wagering Requirement" refers to the total amount a user must wager before bonus funds can be withdrawn.

2.1 Minimum Age

To use the pd99 platform, users must be at least 21 years of age. Minors are strictly prohibited from creating or using an account on this platform. By registering, the user declares that they meet the age requirement.

2.2 Geographic Restrictions

pd99 primarily serves the Bangladesh market. Users from regions where online gaming is completely prohibited are not eligible to use this platform. The user is solely responsible for complying with the applicable laws of their location.

2.3 Single Account Policy

Each individual may operate only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being closed and all balances being forfeited.

3.1 Registration Process

To create an account on pd99, users must provide accurate and truthful information. Registering with false information may result in the account being closed at any time and all balances being forfeited.

3.2 Identity Verification (KYC)

pd99 may at any time request valid identification documents for Know Your Customer (KYC) verification. Withdrawals may be delayed if verification is pending. All submitted documents will be stored securely and used only for internal platform purposes.

3.3 Updating Account Information

If any registered information changes, the user should notify the support team immediately. pd99 will not be held responsible for any transaction issues arising from outdated or incorrect information.

4.1 Password Protection

Keep your account password completely confidential and do not share it with anyone. Use a strong password and change it regularly. pd99 will never ask for your password via email or chat.

4.2 Authorised Use

The account must only be used by its owner. Allowing third parties to use the account is prohibited. The user bears full responsibility for any unauthorised activity carried out through their account.

4.3 Suspicious Activity

If you suspect unauthorised access to your account, contact [email protected] immediately. pd99 reserves the right to temporarily suspend an account if suspicious activity is detected.

5.1 Deposit Methods and Limits

pd99 currently accepts the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

The minimum deposit amount for each method is ৳200.

5.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Approved withdrawal requests are generally processed within 10 to 45 minutes. However, withdrawals may be temporarily held if identity verification is pending or unusual activity is suspected.

5.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). The user is solely responsible for paying any applicable local taxes or duties on their winnings. pd99 does not provide tax advice.

6.1 Welcome Bonus

pd99 offers new users a 100% bonus on their first deposit, up to ৳20,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, bringing your total balance to ৳2,000.

6.2 Wagering Requirement

Before bonus funds can be withdrawn, the user must wager 15 times the bonus amount. The wagering requirement applies only to the bonus amount, not the total balance. Example: if you receive a ৳1,000 bonus, you must wager a total of ৳15,000 before the bonus can be withdrawn.

6.3 Bonus Usage Terms

• Bonuses may only be used on games and sections designated by pd99.
• Another bonus cannot be activated while one is already active, unless pd99 explicitly permits it.
• If evidence of bonus abuse or fraud is found, the bonus and any associated winnings may be forfeited.
• pd99 reserves the right to modify or cancel any existing promotion at any time.

7.1 Honest and Transparent Conduct

pd99 expects all users to use the platform honestly and for personal entertainment purposes. Any attempt to defraud other users or the platform will result in account closure.

7.2 Game Results and Randomness

All games on pd99 use a certified Random Number Generator (RNG) to ensure fair play. Game results are entirely random and are not influenced by any external factor or predetermined outcome. The result of a previous game does not affect the result of the next.

7.3 Entertainment Purpose

This platform is operated for entertainment. No user should regard it as a reliable source of income. Gaming is never a solution to financial problems.

The following activities are strictly prohibited on pd99 and will result in immediate account closure, with all balances subject to forfeiture:

• Creating or operating multiple accounts
• Using a false identity or fraudulent documents
• Abusing bonuses or promotions (bonus abuse)
• Using automated software, bots, or scripts
• Any attempt to manipulate or hack game outcomes
• Sharing an account with a third party
• Money laundering or depositing funds from illegal sources
• Harassing other users or engaging in offensive behaviour

9.1 Data Collection

pd99 collects information related to users' registration, transactions, and platform usage. This information is stored securely and used solely for the purposes of service improvement and identity verification. For more details, please read our Privacy Policy.

9.2 SSL Encryption

pd99 uses SSL encryption technology to keep all user data secure. Personal information is not transferred to third parties unless required by law.

9.3 Cookies

The platform uses cookies to improve the user experience. By continuing to use the platform, you consent to the cookie policy.

10.1 Our Commitment

pd99 is committed to responsible gaming. We encourage users to use the platform in a healthy and controlled manner. Gaming should never take priority over family or financial responsibilities.

10.2 Setting Spending Limits

Users can set daily, weekly, or monthly deposit limits on their account. Setting these limits is an effective way to maintain financial safety. Limits can be changed through the support team.

10.3 Self-Exclusion

If a user feels they are losing control over their gaming, they may voluntarily request to have their account suspended for a set period or permanently. Contact [email protected] for assistance with this. For more details, visit our Responsible Gaming page.

11.1 Platform Limitations

pd99 makes every effort to ensure uninterrupted service on the platform. However, service may be temporarily disrupted due to technical issues, maintenance, or external circumstances. pd99 will not be held liable for any losses in such cases.

11.2 User's Personal Responsibility

Users place bets at their own discretion. pd99 bears no liability for funds lost. The user acknowledges that gaming carries financial risk and that they are fully aware of that risk.

11.3 Third-Party Content

The pd99 platform may include content from various game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming). pd99 bears limited liability regarding the quality or reliability of this third-party content.

12.1 Filing a Complaint

For any dispute or complaint, please contact our support team first. Submit your complaint via live chat or email at [email protected]. All complaints will be reviewed properly and a fair decision will be provided.

12.2 Final Decision

In the event of a dispute, pd99's decision will be considered final; however, the user may submit a request for reconsideration with appropriate evidence. All disputes will be resolved through goodwill and mutual agreement.

pd99 reserves the right to modify these terms and conditions at any time. Changes will be published on this page before they take effect, and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes will be considered as your acceptance of the new terms. It is therefore recommended that you visit this page regularly.

14.1 Support Team

If you have any questions or queries about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 — chat directly from any page on the platform
• Email: [email protected]

Our support team provides service in both Bengali and English.